The UnNamed FarmUnNamed by Choice, Remembered by Purpose

Privacy Policy

Last updated 10 November 2026

The UnNamed Farm Ltd. ("UNF", "we") is a Liberian-owned cocoa company. This policy explains what information we collect, why, who sees it, and how you can ask us about it. It covers this website, our dealings with buyers and partners, Divine Lumina pre-orders, and the farmer phone line our partner farmers use to report their harvests.

Who we are

The UnNamed Farm Ltd., Tappita, Lower Nimba, Nimba County, Liberia. Contact: info@theunnamedfarm.com.

Visitors to this website

• We do not use advertising or tracking cookies, and we do not ask for an account to browse.
• We use Cloudflare Web Analytics to count visits. It records totals such as pages viewed, country and browser type. It does not use cookies or identify you personally.
• Our hosting provider, Cloudflare, processes standard technical data (such as IP addresses) to deliver the site securely.

Buyers, partners and people who email us

If you contact us, we keep your name, company, contact details and our correspondence so we can respond and do business with you. We do not sell or rent this information.

Cocoa farmers on our phone line

Farmers who join our phone line agree to it first, in a call with our field team. For each farmer we hold:

• name, phone number, county, district and community, and preferred language;
• the harvest reports they send every two weeks (kilograms harvested, bean condition, kilograms ready to sell) and any problems they report;
• farm details our field team collects with their permission, such as farm size and, where mapped, farm location.

We use this to plan buying, pay fair prices, support farmers with problems, and keep the traceability records buyers and regulators ask for, including deforestation checks for the EU Deforestation Regulation.

• Buyers never see farmers' names, phone numbers or exact farm locations. They see only totals by district and bean condition.
• Maps on our website show a general area only, never an exact farm.
• A farmer can ask to see, correct or delete their information, or stop the messages, at any time by telling our field team or emailing us.

Divine Lumina pre-orders

When you pre-order Divine Lumina cocoa butter, we use your name, delivery address, email and phone to fulfil and ship your order and to keep you updated. Payments are processed by Square; we do not see or store your full card details. Square handles payment information under its own privacy policy.

Service providers we use

• Cloudflare: website hosting, the farmer phone line system and its database.
• Google Workspace: email and the spreadsheets that hold our supply and traceability records.
• Orange Liberia and Lonestar Cell MTN: delivering text messages to and from farmers.
• Square: payments for Divine Lumina pre-orders.

These providers process information for us under their own security and privacy terms. Some of them store data outside Liberia.

How long we keep information

We keep business and traceability records for as long as we need them to trade, meet buyer and regulatory requirements, and keep accurate accounts. Farmer records stay while a farmer works with us and for the period traceability rules require afterwards. Information we no longer need is deleted.

Keeping information safe

Access to farmer and buyer information is limited to UNF staff who need it, and protected by passwords and encrypted connections. No system is perfectly secure, but we take reasonable care and will tell affected people if a serious problem occurs.

Your choices

You can ask us what information we hold about you, ask us to correct or delete it, or ask us to stop contacting you. Email info@theunnamedfarm.com. Farmers can also tell our field officer by phone.

Changes

We will update this page when our practices change, and change the date at the top.